THERAPPIST AI 

GENERAL TERMS AND CONDITIONS

1. PARTIES INVOLVED
   1. Real persons or legal entities who are a party to this THERAPPIST AI GENERAL TERMS AND CONDITIONS (“Terms and Conditions”) and prefers to use the services available on the LLM based artificial intelligence psychological counselling platform (“Therappist AI” or “Platform”) developed and offered by Terappin Teknoloji Anonim Şirketi (“Terappin” or “Company”) the Platform will be referred to as “User”. 
   2. The User and the Terappin may be referred to separately as the “Party” and together as the “Parties”.
2. DEFINITIONS
   2. Therappist AI and/or Platform: Therappist AI refers to the LLM based artificial intelligence psychological counselling platform allowing users to request basic psychological counselling available at any time via the mobile application developed and offered by Terappin
   3. User/Users: Persons who have declared their intent to utilize Platform’s psychological counselling services to be provided by accepting this Terms and Conditions. The term User encompasses both the persons using the platform without paying any fees and persons paying the determined fees for the relevant Therappist AI Service Plan.
   4. Member/Members: Users who preferred the option to create a User account within the Platform to utilize personalized artificial intelligence psychological counselling services. The term “Users” also encompasses the term “Members”.
   5. LLM: Large language models (LLMs) refers to machine learning models that can comprehend and generate human language text, such as GPT or Gemini.
   6. Services: Personally customized and LLM based artificial intelligence psychological counselling services offered by Therappist AI for the duration of the User’s preferred Service Plan.
   7. Service Plan: Plans that Terappin offers to enable Users to choose the duration they can use the Services depending on the pricing of each Service Plan. 
3. SUBJECT MATTER AND PURPOSE
   3. This Terms and Conditions has been drafted to set forth the terms, rights and obligations of the Parties regarding the Services provided to Users by Terappin.
4. THE TERM OF THE TERMS AND CONDITIONS
   4. This Terms and Conditions enters into force with the User’s use of the Platform and is valid and remains in force as long as such use is continued.
   5. With regards to Members, closure of the User’s account to seize the use the Platform results in this Terms and Conditions to end for the relevant User account. This article is without prejudice to term of the Terms and Conditions regarding the use of the platform as established in Article 4.1.
5. GENERAL PROVISIONS
   5. User, who started to use Platform services accepts the terms specified under this Terms and Conditions within the scope of the contractual relationship to be entered by and between the User and Terappin.
   6. Payments regarding the Service Plans will be collected by Terappin through payment service providers Terappin deems to seem fit. Users’ ability to utilize Services will begin following the collection of the payment of the Service Plan and will be present for the term established by Terappin and offered to the User within the Service Plan. Any payments not conducted in accordance with this Article 5.3 is to be deemed invalid with the payer being refunded in the shortest notice.
   7. Members and Users has the discretion to cancel and change their existing Service Plan as well as to terminate their User account at any time they deem fit. Users agree and acknowledge that the terms regarding the cancelation and refund are to be determined by the relevant application store depending on the device User accesses the Platform and that Terappin has no control or authority over these policies. Users also understand that their cancellation of their membership through the Platform will not result in the cancellation of their preferred Service Plan and that they must manually cancel their Service Plan through the relevant application stores.
   8. Users are entitled to remain anonymous within the course of services they receive from the Platform through not becoming a Member.
   9. Responsibility for any information, documents, services, texts, expressions and similar shares to be exchanged through Terappin belongs to User who makes such shares, and Terappin has no control or bears not responsibility for the contents.
   10. Terappin is entitled to and reserves the right to alter or remove any content or in-app services in the application without any advance notice.
   11. Users agree and understand that the Terappin is entitled to and reserves the right to alter or remove any content or in-app services in the application without any advance notice and that Terappin has the right and authority to temporarily halt the services in case any work, development, update or maintenance are conducted in the application of the Platform.
   12. There shall be no refunding to be made if the User has not actively utilized the Therappist AI during the duration of their preferred Service Plan, with the exception of Terappin or the Platform being directly responsible for such non-utilization.
   13. If there is an error or discrepancy in the Service feature information and price information regarding the Service Plans in the Platform, it is possible for Terappin to correct and update or call off the Service through necessary notifications.
   14. Payments completed with regards to the Service Plans will renew automatically at the end of the period of the relevant Service Plan Users choose to use.
   15. Terappin reserves the right to modify the content and prices of Service Plans at its discretion, at any time. Any changes in prices will be announced on the Platform and will be available as long as determined by Terappin.
   16. Service Plans activated by gift cards and codes (collectively referred to as “Promotion Codes”) provided by or on behalf of Terappin will expire at the end of the determined time period for the Promotion Codes.[FG2] 
6. AI SERVICES
   6. User agrees and acknowledges that Terappin cannot be held liable for the service to be rendered by the providers of the LLM, the artificial intelligence project Therappist AI is based on as it does not undertake any warranty regarding the quality and qualification of LLM. Therefore the User does not have the right to recourse to Terappin for any reason resulting from the faults in the LLM. In the event that the Platform shuts down indefinitely or for the duration the User’s Service Package is active due to LLM ceasing its services, the User accepts, declares and undertakes that they will be refunded in the amount they paid for the Services.
   7. Any advice, treatment, guidance, suggestion rendered by the Platform has no binding effect for Terappin at all, as such Terappin shall bear no responsibility for the foregoing services rendered by the Platform.
   8. Terappin hereby undertakes to take all kinds of measures in terms of the security of the software and to tackle with possible deficiencies that may arise over time. That said, Terappin shall bear no responsibility in cases occurrences of mechanical, electronic or communicative failures or breakdowns, which occur outside of Terappin’s initiative, given the fact that 100% security cannot be provided for internet-connected software and services due to its nature.
   9. User accepts and acknowledges that Terappin has no control and authority on the artificial intelligence project that Therappist AI utilizes and that the information provided by Therappist AI shall not be construed as medical advice. User accepts and acknowledges that the Services to be provided by the Platform were neither equal nor designed to be equal of a professional psychological therapy service and that User may not hold Terappin liable for the potential damages as a result of the correspondences conducted on Therappist AI. Terappin, hereby recognizes and declares that Services to be provided by the Platform are inferior to psychological therapy sessions conducted by certified professionals and that the Platform has been designed not as a replacement for these sessions but to be used merely as a basic support and guidance mechanism to be offered to persons in need.
7. OBLIGATIONS OF THE USER
   7. User hereby declares and undertakes that User is aware of the following issues with regards to the Services provided by the Therappist AI.

1. Artificial intelligence counselling does not replace or is not deemed in lieu of face-to-face psychological services.
2. Artificial intelligence counselling does not aim to provide directly or indirectly aim at diagnosis or treatment, and it does not constitute a medical treatment service.
   7. User agrees and acknowledges that to fully utilize the Therappist AI, the responses to the surveys at the initial use must be disclosed honestly. In case of breach of this obligation, User agrees and acknowledges that they cannot hold Terappin liable for the quality of the Services.
   8. User agrees and acknowledges that they have a limit of six daily messages before they are required to pay the Service Plan fees determined on the Platform in advance to benefit from the Service. The User agrees, declares and undertakes that the fee for the services published on the Platform can be modified and updated unilaterally at any time.
   9. User accepts, declares and undertakes that they may only use the Platform in accordance with the way it was intended to be used and cannot use or share files and/or media that is irrelevant to the intended purposes of Therappist AI. Terappin reserves its right to limit User’s access to the Platform in case of a behavior that is in contrary to this article.
   10. User accepts, declares and undertakes that he/she is responsible for the damage that will occur as a result of violation of the obligations set out at Article 7 and to relieve and hold harmless Terappin from any possible liability. In addition, Terappin reserves the right to remove and block Users from the Platform who shows inappropriate behavior.

8. REQUIREMENTS OF MEMBERSHIP
   8. Persons who do not meet the following criteria cannot become a member of Terappin and cannot receive Services on the Platform as a Member:

1. a)     To be at least 18 years old,
2. To have the capacity to act,
3. Not to be removed from the Platform membership for any reason before,
4. Fulfilling legal obligations,
5. Not to have a severe mental disorder, a condition that requires psychotherapy, a psychiatric problem that requires medication, a suicidal tendency and other features.[FG3] 
   8. Member is obliged to choose the username within the scope of membership in such a way that does not hamper the general morality and infringe any third-party rights, including but not limited to copyright, trademark and trade name.
   9. Terappin reserves its discretion and control in accepting new members, taking into account legal or commercial interests and preferences, in addition to the membership criteria stated above.
   10. Member shall provide full and complete information in becoming a Member to the Platform and undertakes to keep the foregoing information up to date during their membership. Terappin has the right to unilaterally terminate the service to be rendered to the User in case there is a missing information or information cannot be confirmed.

9. SERVICE IS PERSONAL TO THE USER
   9. The artificial intelligence psychological counselling service rendered by the Therappist AI is personal and exclusive to the User.
   10. The usage packages on the Platform is designed for the use of a single User and therefore cannot be transferred to third parties.
   11. Each User may open a maximum of one account, and duplicate accounts will be closed by Terappin without any prior warning.
10. INTELLECTUAL PROPERTY RIGHTS
    10. All the content of the service, including but not limited to all copyrights, trademarks, patents and other intangible rights, material and moral dimensions and usage rights regarding software, concept, design, photographs and other details belongs only to Terappin. The Parties involved accept, declare and undertake that they will not engage in copying, unauthorized use, reproduction, marketing, distribution, transmission, engineering, reverse engineering and similar activities.
11. SEVERABILITY OF THE AGREEMENT
    11. The Parties involved agree and declare that if any provision of this Agreement is deemed invalid the remaining provisions of this Agreement shall remain valid and in force.
12. FORCE MAJEURE
    12. In all events occurrence of which deemed as force majeure, which the Related Party could not foresee and prevent despite reasonable control and due diligence – including but not limited to, natural disasters, riots, wars, strikes, communication, infrastructure and internet failures, power outages, the Parties shall not be liable for failure to perform properly.
    13. In case of occurrence of force majeure event, the Parties have the right to suspend the provisions of the Contract with the notification to be made to the other Party within 15 (fifteen) days, or to terminate the Contract if the force majeure situation lasts more than three months.
13. CHOICE OF LAW AND FORUM
    13. The parties have hereby accepted that Turkish Law is applied in disputes arising out of this Agreement and that the Istanbul (Caglayan) Court and Enforcement Offices are authorized and have proper jurisdiction for any dispute resolution.