The Mental Health Support
Your Team Needs is at Terappin

Online therapy is professional mental health counseling services provided via the internet, primarily through live video conferencing between the client and therapist in a virtual environment. This type of therapy is also known as e-therapy, teletherapy, telemental health, and online counseling. Online therapy, which rapidly gained popularity due to the isolation and remote living caused by the COVID-19 pandemic, continues to maintain and even increase its popularity as the challenging conditions imposed by the pandemic gradually diminish. Unlike traditional face-to-face therapy, online therapy allows individuals to participate in therapy from any environment at a time that is convenient for both the client and therapist, as long as the necessary conditions are met to maintain the flow of therapy. Therefore, online therapy provides flexibility beyond spatial and even temporal boundaries for both parties involved.

All sessions with therapists on Terappin are conducted within the framework of confidentiality. To ensure full confidentiality, all sessions are end-to-end encrypted so that no one, including Terappin, can access them.

Our expert therapists providing services at Terappin determine their own working hours. Many of our experts also provide services outside of working hours and on weekends. By checking the calendars of our expert therapists on the application, you can create an appointment for a mutually suitable time.

You can send an instant therapy request to our therapists who have the option "Start Therapy". If the therapist confirms you have to pay in 15 minutes. After the payment you can start the therapy session. If a therapist is offline you can view the schedule of therapist and determine the appropriate time for you and make an appointment.

Yes, if you want to continue your therapy journey with a different expert therapist during the process, you can continue to receive therapy by creating a session with a new therapist by solving our test or reviewing our other therapists providing services.

Although everyone has the right to apply for online therapy, unfortunately, we cannot say that online therapy is suitable and beneficial for everyone. Below are the situations where therapy with a therapist in person is considered more appropriate than online therapy:

• Clients who are prone to suicide
• Clients who harm themselves
• Clients who experience delusions and hallucinations
• Clients who cannot provide therapy conditions in their environment (For example, those who have to participate in therapy in a crowded and noisy environment, those who do not have a stable internet connection, etc.)

Except for the client situations listed above, if there is no exceptional circumstance, therapists do not see any harm in starting or continuing the therapy process with their clients online.