Cookies

This Website Cookie Policy (“Policy”) has been prepared by Terappin Teknoloji Anonim Şirketi (“Terappin”, “Company”, “We”), acting as data controller, within the scope of Article 10 of the Law on the Protection of Personal Data No. 6698 (“Law”) and the Personal Data Protection Authority's Guideline on Cookie Practices.

As Terappin, we use cookies within our website and web application at www.terappin.com and app.terappin.com (the “Site”) in order to offer you certain features. The purpose of this Policy is to inform you, in relation to the processing of your personal data obtained automatically through the cookies used on our website, about which cookies we use for which purposes and how you can manage these cookies. For the cookies used on our website other than strictly necessary cookies, users' explicit consent is obtained and users are given the opportunity to change their consent at any time.

Through the cookie management panel on the Site, users can view the types of cookies used in the processing of personal data and, for all cookies other than Strictly Necessary Cookies, can either select “Accept” to benefit from the various functions of the Site or select “Reject” to prevent the processing of their personal data through cookies. You can change your preference at any time via the cookie panel.

1) Cookies and Cookie Types

1.1) What Is a Cookie?

Cookies are small rich-text files that allow certain information about users to be stored on users' terminal devices when a website is visited. Cookies enable the website you visit to store information on your device and to use this information during your subsequent visits. Cookies created by a website are stored by the internet browser you use to access the site and do not contain personal data such as name, gender or address.

Cookies have become an important part of today's internet technologies; their main functions are to offer users a personalised experience and to recognise the device when remembering the visitor's online preferences, and cookies are used on almost every website.

1.2) What Are the Cookie Types?

A. Cookies by duration:

a. Session Cookies

They provide data that can be stored until the user closes the browser or the session ends. They are short-term cookies that are deleted when the user closes the browser.

b. Persistent Cookies

They are cookies that are not automatically deleted when the session is closed and that remain on the server until the date on which they are deleted by the user or until a specific expiry date set for the cookie. Persistent cookies have a written, variable expiry date in their code.

B. By purpose of use:

a. Strictly Necessary Cookies

These are cookies that are necessary for the operation of the Site and for the use of features such as navigating and accessing the secure areas of the site.

b. Functional Cookies

They ensure that past personalisations and choices made on the website (username, password, preferred language, etc.) are remembered. Preference cookies that enable automatic login to the website are also referred to as functional cookies.

c. Performance/Analytics Cookies

Performance cookies, also known as analytics cookies, are cookies that enable anonymous, statistical measurement of the use of the website. Statistics cookies may store how the user uses the website, the pages visited and the links clicked. Anonymised statistics cookies are not used to identify the website user. The purpose of these cookies is to make the website more functional.

d. Marketing/Targeting Cookies

Marketing and targeting cookies are cookies that may be used by companies operating to track your online movements in order to create a profile of your interests and to show relevant advertisements on other sites.

C. By ownership;

a. First-Party Cookies

They are placed on the device directly by the Site you visit.

b. Third-Party Cookies

They are cookies placed on the device by a third party outside the Site, such as an advertiser or an analytics system cooperating with the Site.

2) Personal Data Processed via Cookies

2.1) Which Data Are Obtained via Cookies?

Through the cookies used on the Site, data relating to your IP address, your unique user ID, the browser and operating system you use, your use of the features on the Site, your navigation on the Site, the date and time of your visit to the Site, your access and user transaction records kept for the detection of errors you may experience in accessing the Site, how frequently you visit the Site and your language preferences are collected and processed.

2.2) For Which Purposes and on Which Legal Grounds Are Cookies Used?

a. Strictly Necessary Cookies

They are used for the performance of the information society services you have requested through your use of the Site, and to enable you to use and access the Site properly. The cookies processed within this scope are cookies necessary for the operation of the Site; if these cookies are not used, you may not be able to fully benefit from the functions of the Site.

Your personal data processed through these cookies are processed under subparagraph (c) of the second paragraph of Article 5 of the Law, on the legal ground that “processing of personal data belonging to the parties to a contract is necessary, provided that it is directly related to the establishment or performance of the contract”.

b. Functional Cookies

They are used to maximise your Site experience and to increase the functionality of the Site. For example, cookies used to ensure that your preferences are remembered when you re-enter the Site fall within this category.

If you wish to have a personalised experience on the Site, you may consent to the activation of these cookies and fully benefit from the functions of the Site. If you do not give your consent, these cookies will not become active.

Your personal data processed through these cookies are processed on the basis of your explicit consent obtained under Article 5 of the Law.

c. Performance/Analytics Cookies

These are cookies that enable the statistical measurement of the behaviour you carry out while using the Site. They are used to improve the experience you obtain from the Site and to develop it through analysis. For example, these cookies are used to identify the most-clicked features or products on the Site and to measure the total number of visitors.

You may consent to the activation of these cookies so that we can improve the services we offer on the Site, and you can thereby help us improve the functions of the Site. If you do not give your consent, these cookies will not become active.

Your personal data processed through these cookies are processed on the basis of your explicit consent obtained under Article 5 of the Law.

d. Marketing/Targeting Cookies

These are cookies used, within the scope of personalised marketing and advertising activities, to create your profile in line with your interests and to show you tailored advertisements.

If you wish to see advertisements suited to your interests and to have a more personalised experience, you may consent to the activation of these cookies. If you do not give your consent, these cookies will not become active.

Your personal data processed through these cookies are processed on the basis of your explicit consent obtained under Article 5 of the Law.

2.3) Cookie List

In addition to cookies, similar technologies such as browser local storage (localStorage) may also be used on our Site; this Policy also covers such technologies. The lists below include the cookies used on the www.terappin.com and app.terappin.com domains.

a. Strictly Necessary Cookies

b. Performance/Analytics Cookies

c. Functional Cookies

d. Marketing/Targeting Cookies

3) Transfer of Personal Data Processed via Cookies

Your personal data processed through cookies are transferred to our Suppliers located in Turkey for the purposes of personalising Site services, carrying out marketing activities, conducting and auditing business activities, and conducting goods/service purchase processes.

In addition, if you consent to cookies, your personal data will be processed on servers located abroad through third-party infrastructure providers established abroad, limited to the purpose of carrying out storage and archiving activities. Within this scope, your personal data will be transferred, based on your explicit consent and with the necessary technical and administrative measures taken, to service providers whose servers are located abroad.

If you consent to Marketing/Targeting Cookies through the cookie management panel on the Site, your relevant personal data will be transferred, based on your explicit consent, to our Suppliers from whom we receive marketing services, for the purposes of conducting goods/service sales processes, conducting marketing and analysis activities and carrying out strategic planning activities. Within this scope, your personal data will be transferred, based on your explicit consent and with the necessary technical and administrative measures taken, to service providers whose servers are located abroad.

Since the cookie management offered to you on the Site is carried out through programmes provided by our technology suppliers, if you give explicit consent to the use of cookies, your personal data processed through cookies other than strictly necessary cookies will be transferred to our technological infrastructure suppliers located abroad. If you do not wish to give explicit consent to the transfer of your personal data abroad, you can manage your consents via the cookie management tool.

4) How Are Cookies Managed?

You can always control the cookies used on the Site and withdraw your permission for the cookies you have allowed at any time.

We ask for your preferences regarding the use of cookies in the cookie notification panel that appears when you first visit the Site. In this panel, you can accept the processing of your personal data through cookies, reject cookies other than those strictly necessary for the operation of the Site, or give consent or refusal on a cookie-type basis via the cookie management panel.

You can also manage your cookie preferences by updating your browser settings. You can find below how to manage your cookie preferences in certain browsers. For detailed information, please review the settings tab of the relevant browser. By following the steps below according to your internet browser, you can obtain information about cookies and manage your cookie preferences:

Google Chrome → You can allow or block cookies from the “Cookies” tab in the “Settings” section of your browser.

Mozilla Firefox → Click the “Open Menu” tab located in the top right corner of your browser. Click the “Options” button and manage your cookie preferences from the “Privacy and Security” tab.

For other browsers (such as Opera or Microsoft Edge), you can review the help or support pages of the relevant browser.

If you completely remove cookies using your browser settings, you will also block some cookies that are strictly necessary for the proper functioning of the Site. This may cause the Site not to function properly. For this reason, we recommend that you update your cookie preferences using the cookie settings on the Site rather than through your browser settings.

5) Your Rights Regarding the Processing of Personal Data

Your rights under Article 11 of the KVKK can be summarised as follows:

You may submit your declaration regarding the exercise of the rights stated above, together with documents establishing your identity and the subject of your request, through the following channels:

- By e-mail to [email protected], with or without a secure electronic signature,

- From your Registered Electronic Mail (KEP) account, signed with a secure electronic signature, to the KEP address [email protected],

- By applying to the Terappin Human Resources Department with a written and wet-signed petition,

- By hand delivery, or by sending via notary or registered mail with return receipt, to the address Üniversite Mah. Sarıgül Sk. No:37/1 İç Kapı No:52 Avcılar/İstanbul.

We undertake to respond to your request as soon as possible and in no more than 30 (thirty) days, free of charge unless the transaction entails a cost.